For the products in stock, our warehouse normal handling time is 1-2 business day.
During public holidays, promotional periods, or peak seasons, processing times may be slightly extended.
Ship in Australia :
We offer the local freight service to the Australia nation-wide. For the most metro areas the shipping cost will be automatically added and it will be included in the total price at the check out.
If you are located in a remote area, our sales team will contact you after reviewing your order to confirm if any additional freight charges apply.
Shipping Period in Australia :
All orders are normally shipped via TGE / Australia Post / eParcel / CouriersPlease for local delivery.
Estimated Delivery Time:
VIC : 1–2 business days
NSW(ACT)/SA : 2–3 business days
TAS : 3–5 business days
QLD: 3–6 business days
WA: 5–8 business days
NT: 6–9 business days
New Zealand: Depends on air freight or sea freight
* Please note that we are unable to deliver to PO Boxes, Parcel Collect, or Parcel Lockers addresses. Kindly provide a physical address for successful delivery.
Ship Overseas/International :
For any overseas inquiries other than Australia and New Zealand, pleasecontact usfor more detail.
Pickup in store
Location: Pickups are available from our Melbourne warehouse.
Processing Time: Please allow a minimum of 2 business days for our team to prepare your order.
Pickup Hours:10:00am–12:00pm and 1:00pm–4:00pm, Monday to Friday.
Need it fast: Eligible orders qualify for Express Pickup for a small additional fee, with your items ready and waiting at the warehouse in just 45 to 60 minutes.
Wait for Notification: We will notify you via email as soon as your order is ready. This email will include your Pickup Ticket and specific collection instructions.
Pickup Ticket: To ensure a smooth collection, please present your Pickup Ticket (digital or printed) to the warehouse staff upon arrival.
Pickup Holding Policy
Pickup orders are held free of charge for 7 calendar days from the scheduled pickup date.
After 7 days: $25 Restocking Fee per order Each additional week: $10 Administration Fee per order
All outstanding fees must be paid before the order can be released for collection.
