WheelsZone Fitment Guarantee Policy


Last Update: 15 Jan 2025

 

At WheelsZone, we are committed to ensuring that every wheel purchased is a perfect fit for your vehicle. Our Fitment Guarantee is designed to give you peace of mind, knowing that the wheels you select are compatible with your car’s specifications when proper procedures are followed.

 

To uphold this guarantee and maintain safety and performance standards, we’ve outlined important guidelines and responsibilities below.

 

Policy Terms and Conditions

1. Professional Installation Requirement

• Customers must have their wheels installed by a qualified and licensed professional or an authorized service center. Improper installation or self-fitting will void this guarantee and may result in damage to the vehicle or product.

• Customers are responsible for providing the installation professional with the necessary technical specifications, which can be obtained from WheelsZone’s technical support team if required.

2. Vehicle Specification Verification

• Customers must provide accurate, written vehicle details, including the exact make, model, year, and trim level of the car. This ensures that the wheels are verified against the manufacturer’s original specifications.

• The vehicle must maintain its original factory specifications, including suspension, brakes, and other relevant components. Cars with aftermarket modifications (e.g., altered suspension or non-standard brake kits) may not be eligible for this guarantee.

3. Technical Support Services

• WheelsZone offers complimentary technical fitment support to assist customers in verifying the compatibility of the selected wheels with their vehicle. This support is for reference purposes only and is based on the information provided by the customer. Any discrepancies in the data provided may affect the fitment outcome and invalidate the guarantee.

4. Guarantee Scope

• WheelsZone guarantees that the product specifications (e.g., bolt pattern, offset, and center bore) will match the details provided in the technical support and product documentation.

• This guarantee covers the accuracy of product parameters but does not extend to improper installations, use on vehicles with non-standard modifications, or damages resulting from customer misuse or negligence.

5. Exclusions and Limitations

• The guarantee does not apply to wheels installed on vehicles that have been modified outside of the original manufacturer’s specifications.

• Wheels used in racing, off-road activities, or any non-standard conditions are not covered under this policy.

• WheelsZone is not liable for any indirect or consequential damages resulting from improper installation or fitment errors due to inaccurate information provided by the customer.

6. Customer Responsibilities

• Customers are required to verify the vehicle’s original specifications before purchasing wheels and share these details with WheelsZone for compatibility confirmation.

• It is the customer’s responsibility to ensure that the installation professional follows proper procedures and uses the recommended tools and techniques during installation.

7. Technical Support Disclaimer

• While WheelsZone provides fitment guidance and technical support to assist customers, this information is intended solely for reference and does not replace the need for professional advice or installation.

8. Policy Modifications

• WheelsZone reserves the right to modify or update this policy at any time. Customers are encouraged to review the latest terms and conditions on our website before making a purchase.

For further inquiries or technical support, contact us at Market@WheelsZone.com.au