WheelsZone Australia-Wide Free Shipping Policy
Last Update: 15 Jan 2025
At WheelsZone, we’re committed to making your shopping experience as seamless and rewarding as possible. That’s why we offer free shipping Australia-wide as an exclusive benefit to our valued customers! This policy is designed to save you money while delivering premium wheels straight to your door.
If you have specific preferences, such as requiring insurance, delivery to remote areas, or selecting a preferred logistics provider, you can choose to opt out of this free shipping policy. Simply let us know in advance, and we’ll be happy to assist in arranging alternative solutions tailored to your needs.
Policy Terms and Conditions
1. Eligibility for Free Shipping
Free shipping is available exclusively to customers residing in major metropolitan regions within Australia, as defined by WheelsZone and its logistics partners. Remote areas, rural locations, and territories beyond the operational reach of our logistics network are explicitly excluded from this policy. Customers in these regions may request customized shipping options at their own expense, subject to availability and prior approval. Furthermore, this policy is applicable solely to products purchased via WheelsZone’s official online platform and does not extend to offline purchases or third-party resellers.
2. Exclusions from Free Shipping
The free shipping policy does not encompass any additional logistical services that may arise during or after the standard delivery process. This includes, but is not limited to:
•Second delivery attempts required due to customer unavailability or incorrect address details.
•Secondary pick-ups or drop-offs requested by the customer for any reason post-dispatch.
•Loss or misplacement of goods reported after the delivery is marked as completed by the logistics provider.Any costs associated with these scenarios will be borne solely by the customer.
3. Delivery and Tracking Information
For all orders qualifying under the free shipping policy, a tracking number will be provided once the shipment has been dispatched. Customers can independently monitor the progress of their delivery using this tracking information. Please note that WheelsZone’s free shipping does not mandate a signature upon receipt. As such, customers acknowledge that once the package is marked as delivered by the logistics provider, WheelsZone bears no further liability for the safety or condition of the goods.
4. Minimum Purchase Requirement
To qualify for free shipping, orders must meet the minimum purchase value stipulated on WheelsZone’s official website at the time of purchase. This threshold is subject to periodic adjustments to reflect operational costs and market conditions. Orders that fall below the specified minimum value are not eligible for free shipping benefits and will incur standard shipping charges.
5. Non-Stackable with Other Promotions
Free shipping benefits under this policy are not combinable with any other discounts, offers, or promotions unless expressly stated otherwise. Customers who apply promotional codes, discounted rates, or participate in exclusive campaigns may forfeit eligibility for free shipping unless otherwise indicated.
6. Logistics Provider Selection
WheelsZone retains full discretion in selecting the logistics provider deemed most suitable for fulfilling free shipping orders. Customers acknowledge that they may not request specific carriers or shipping preferences under this policy. Any deviation from the standard logistics arrangement, such as expedited shipping or insurance coverage, must be requested and paid for by the customer prior to dispatch.
7. Liability and Insurance
As an offering provided without additional charge, free shipping orders do not include insurance coverage for transit-related damages. While WheelsZone ensures meticulous packing standards to safeguard product integrity during shipment, customers should be aware of and accept the potential for minor aesthetic damage (e.g., scratches, dents) that may occur during transit. Customers desiring comprehensive protection for their shipment may opt for insured shipping at an additional cost, which must be arranged prior to the order’s dispatch.
8. Policy Modifications and Limitations
WheelsZone reserves the right to amend, suspend, or terminate this free shipping policy at its sole discretion without prior notice. Any modifications will be reflected on WheelsZone’s official website, and orders placed before such updates will remain subject to the policy terms effective at the time of purchase.
9. Customer Responsibilities
Customers opting into the free shipping policy agree to the terms outlined herein and accept responsibility for ensuring accurate delivery information is provided at the time of order placement. WheelsZone will not be held accountable for delays, additional costs, or failed deliveries arising from incorrect or incomplete address details submitted by the customer.
Our free shipping policy is just one of the ways we aim to provide exceptional value to our customers across Australia. With competitive pricing, seamless logistics, and quality assurance, we make upgrading your vehicle effortless and affordable.
For inquiries, alternative arrangements, or more information, please contact our customer support team at Market@WheelsZone.com.au